*We do not make any exceptions to this policy.

There are Absolutely no refunds or exchanges, all sales final.

On all orders processing time is 24-48 hours.

Orders placed after 4pm EST will be processed the following business day. Please allow 1-2 business days for shipping after order is placed. It’s our main priority to get your packages out as soon as possible. Once order is placed, you will receive a confirmation email. Once your order has been processed and ready to ship, you will receive another email with shipping information.

*SHIPPING/DELIVERY*

The Wig Addiction & Co. does not hold responsibility for packages that are lost or stolen in transit. If you are unable to locate your package, you must contact the shipping carrier “United States Postal Service(USPS)” to discuss the issue and file a claim with them.

Delivery time does not include Saturday’s, Sunday’s or Holidays but pick up is available during business hours.